Commercial Fire Alarm Maintenance
Stay safe with professional fire alarm servicing and reliable 24/7 support.
Is your business or commercial building compliant with UK Fire Safety Law? With a competent specialist, you’ll keep your building and your people safe and legally compliant.
When it comes to fire alarm equipment, servicing and maintenance is every bit as important as the installation. And, as the business owner, it’s your legal obligation to implement fire alarm maintenance.
So if you’re after help from a reputable, accredited expert team, click the big button below!
You're Trusting Fire Safety Champions!
WFP Fire & Security are extremely proud to be the 2022 winners of the London & South East England Prestige Awards’ accolade for “Fire Protection Service of the Year”.
You've Found Your Trusted Fire Alarm Experts!
Your fire alarm is your building’s life safety system, and as such you’ll want to make sure you’ve got a reliable team on hand to support you. Well, you’ve found us!
At WFP, we understand that no two buildings are the same. Our customer base is pretty diverse and above are some of the biggest commercial sectors we cater to. We also work with a number of property and facilities management companies, helping them to fulfil their clients’ fire safety requirements.
As well as our years of experience catering to the needs of a diverse range of commercial customers, we’re BAFE SP203 accredited and are the highest rated fire safety professionals in our area. Continue down the page to learn more about fire alarm maintenance and how we’ll reward you when you choose us.
There are plenty of reasons why you’ve landed on this page today…maybe:
The 4 Stages of Your Fire Alarm Maintenance:
Check out the steps below to see what’s involved in keeping your fire alarm functional and healthy, so it is in the best state to keep your people safe and your premises legally compliant:
Brief & Survey: When you enquire, we’ll listen to your needs and requirements so we can gather the information we need to put together the best bespoke plan for you.
The Service: Your fire alarm maintenance is usually split into two visits per year – a major and a minor. (Your Fire Risk Assessment will stipulate if you require more services.)
Due Diligence: Following your visit, we’ll issue an engineer’s report (which can be used as a certificate of proof you’ve had a fire alarm service), which will detail any remedials needed.
Aftercare: Our maintenance packages come with free 24/7 telephone support as a standard. But don’t fret, we’ll head straight to you if we can’t fix something remotely.
Fire Alarm Maintenance Explained:
Legally, you’re obliged to have your fire alarm system serviced/maintained at least once every six months (check out the British Standards, specifically BS 5839-1: 2017 for more info).
With regular servicing by a competent and accredited specialist, you can be sure that your fire detection system is working in line with current regulatory standards (but if it’s not, we’ll fix it!) so it’ll be a life-saver when you need it most.
That’s why a fire alarm is often referred to as a ‘life safety system’.
Your fire alarm service is usually split into a major (where 100% of the system is tested) and a minor (where part of the system is tested, typically one device per loop on the fire alarm).
Your Engineer Will Look At:
Choose Your Maintenance Package:
Select from our packages and speak to our maintenance advisors to find the solution that best suits your needs. You can, of course, choose to consolidate any mix of services to create your own bespoke package. We even offer budgeting options such as pay-monthly options and price freezes when entering a subscription of 2+ years.
Tell us what suits you, and we’ll make it happen…
Statutory maintenance visits
Asset list for serviced systems
Fire & security log book
24/7 telephone support
All in Basic Compliance
Call-outs included (labour)
Training for weekly tests
Zone chart for fire alarm
Money-saving spares pack
All in Flagship Protection
All parts included for call-outs
Monitoring for your alarm(s)
Annual fire risk assessment
Fire alarm sound level report
Alarm cause & effects testing
Annual fire marshal training
Electrical equipment test (PAT)
Fixed Wire Testing/EICR
Have You Considered Alarm Monitoring?
Fire alarms are only useful if someone is around to hear them…so if you’re installing a fire detection system, it’s also worth asking yourself if you need to consider fire alarm monitoring.
This is an emergency response whereby you/designated key holders and the Fire Brigade (you can have key holders without the Fire Brigade) will be notified if the alarm goes off.
This is super handy for overnight when no one is around and if your premises is left vacant for long periods, because if a fire happens then you’ll be able to act quickly to have it put out and save your valuables, because you’ll know about it!
Don't Fret About Invalidating Your Warranty...
If your current fire alarm maintenance provider is letting you down but you’re worried that switching could invalidate a warranty following a recent installation, pass that burden our way.
At WFP, we offer secondary warranties on parts for fire alarm systems that weren’t originally installed by us. That means you can enjoy a better provider, a better product if you need something new, and a replacement if anything every goes wrong. Don’t settle for poor service, switch to a provider that will take care of you!
PLUS, if you’re a maintenance customer and need a system upgrade or a new fire alarm installed at a new site, we’ll not only provide you with a BAFE approved fire alarm design free of charge (worth £1,800-£2,500 depending on the size of your site), but you’ll also enjoy a 5-year parts-and-labour inclusive warranty for your installation!
Save Time & Money with a Spares Pack!
Sometimes during a maintenance visit, your engineer will identify that a device might need changing due to damage, wear-and-tear or age.
By having a spares pack on-site which are bespoke to your system, should this happen, the device (such as a detector, sounder or manual call point) can be quickly switched out without the need to wait or fork out for another attendance and the replacement part. A pretty ingenious idea!
You're in Safe Hands!
We’re third-party certified for your peace of mind!
That means we’re regulated and inspected so you can trust that you’re getting the support you need from accredited specialists who consistently pass quality checks.
Looking after fire alarms and fire safety equipment is second nature to us. We’re winners of the ‘Fire Protection Service of the Year’ (The Prestige Awards, 2022) accolade, and have been shortlisted for national awards such as the London Construction Awards for our fire alarm installation projects. Plus, we’re a member of the FIA, so you can also trust that our team is thoroughly trained and up-to-date on all industry standards.
The All-in-One Safety Solution For Your Building:
Bring all your fire, security, CCTV and electrical needs under one roof with our comprehensive and tailored ‘All-in-One’ service.
It’s smart and it’s simple! Here’s how you and your business will benefit:
If you’d like to simplify your systems and reap the benefits, we should talk. Click the button below to send an enquiry and we’ll get back to you as soon as possible!
Areas We Cover:
We serve businesses and commercial buildings within Essex, London and the Home Counties, across East Anglia and the South East of England.
Based in Stock in Essex, we’re perfectly poised to help customers in a wide area, from Suffolk and Norfolk to Cambridgeshire, Hertfordshire and even Central London.
If you’re a little further afield, try us anyway! You never know where we might go, so get in touch and find out if there’s a chance we could cover your location too.