Commercial CCTV System Maintenance
Keep your CCTV working just as well as the day it was fitted with a comprehensive maintenance package.
It’s all very well and good getting a top of the range CCTV system installed, but if you don’t keep on top of maintenance, you could come to regret it. These machines are running all day every day, remember.
With top-to-toe maintenance and 24/7 technical support, you’ll hold onto your peace of mind round the clock and keep the people on your premises safer.
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Our clients include:
How Can Your CCTV Experts Help You?
CCTV systems are one of those infrastructural measures most commercial buildings have in place. Some premises rely on them more than others. And like most things, you won’t think about it until it goes wrong and stops working.
That’s where maintenance and servicing comes in! Here’s a few reasons you might have sought us out for your CCTV maintenance today:
Whether it’s a simple health check you need, an ongoing contract or more of an overhaul, you’ll ensure you’re getting the best out of your CCTV system all year round with a WFP maintenance plan.
Even if your current set-up wasn’t installed by us in the first place, we’re most definitely here to help.
The 6 Stages of Your CCTV System Maintenance:
With this simple 6-step process, you’ll maximise safety, security and efficiency on your site, and make the most out of your investment of a CCTV system:
Get a site survey carried out to assess your building’s security needs.
Have a reliable, strategic CCTV system professionally installed by WFP.
Incorporate CCTV with your intruder alarm for added security.
Get your staff confident using the software or apps to access footage on-the-go and play back recordings.
Set up a maintenance package to maximise efficiency and service your system once a year.
Keep an eye on playback quality, speed and overall performance in-between services (we’re a phone call away if needed!)
01277 724 653
CCTV System Maintenance Explained:
Servicing your CCTV system is just as important as the initial installation. During your regular maintenance visits, we’ll check and test loads of stuff and give you a certificate report to prove it:
Don't Fret About Invalidating Your Warranty...
If your current maintenance provider is letting you down but you’re worried that switching could invalidate a warranty following a recent installation, pass that burden our way.
At WFP, we offer secondary warranties for CCTV systems that weren’t originally installed by us. That means you can enjoy a better provider, a better product if you need something new, and a replacement if anything every goes wrong. Don’t settle for poor service, switch to a provider that will take care of you!
PLUS, if you’re a maintenance customer and need a system upgrade or a new system installed at a new site, we’ll not only design it for you free of charge (worth £1,800-£2,500 depending on the size of your site), but you’ll also enjoy a 3-year parts-and-labour inclusive warranty for your installation!
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It’s simple: the higher the level of protection you choose, the more you’ll get for your money. Our maintenance experts can help you choose what’s best for your building’s needs:
Statutory maintenance visits
Asset list for serviced systems
Fire & security log book
24/7 telephone support
All in Basic Compliance
Call-outs included (labour)
Training for weekly tests
Zone chart for fire alarm
Money-saving spares pack
All in Flagship Protection
All parts included for call-outs
Monitoring for your alarm(s)
Annual fire risk assessment
Fire alarm sound level report
Alarm cause & effects testing
Annual fire marshal training
Electrical equipment test (PAT)
Fixed Wire Testing/EICR
Choose from our Maintenance Packages
|Basic||Basic +||Premium||Premium +|
|24/7 phone support||24/7 phone support||24/7 phone support||24/7 phone support|
|Statutory maintenance||Statutory maintenance||Statutory maintenance||Statutory maintenance|
|Minimum no. of required visits||Minimum no. of required visits||Minimum no. of required visits||Minimum no. of required visits|
|X||Cost of parts (excluding consumables)||Cost of parts (excluding consumables)||Cost of permanent parts|
|X||X||Out-of-hours call-outs||Out-of-hours call-outs|
|X||X||X||Cost of consumable parts|
Save Time & Money with a Spares Pack!
Sometimes during a maintenance visit, your engineer will identify that a device might need changing due to damage, wear-and-tear or age.
By having a spares pack on-site which are bespoke to your system, should this happen, the device (such as a detector, sounder or manual call point) can be quickly switched out without the need to wait or fork out for another attendance and the replacement part. A pretty ingenious idea!
01277 724 653
The all-in-one safety solution for your building
If you’ve looked at streamlining during the lockdown period, or at any time at all, you’ll probably want to know about our fire and safety solutions.
It’s smart and it’s simple.
Here’s how you and your business will benefit:
If you’d like to simplify your systems and reap the benefits, we should talk. Click the button below to send an enquiry and we’ll get back to you asap.
You're in Safe Hands!
WFP Fire & Security is accredited by the Security Systems and Alarms Inspection Board (SSAIB).
That means we’ve been audited by the leading certification body for security system services and come up trumps. In other words, you can trust us. We’ve got a fair few other accreditations to our name as well, so you can relax knowing full-well that you’ve got a team who knows what they’re doing.
When you choose WFP for your commercial business security solutions, you don’t just benefit from a product you can rely on, but from an ongoing relationship with people who have a vested interest in your security. We’ve got a few other accreditations and certifications to boot!
01277 724 653
The All-in-One Safety Solution For Your Building:
Bring all your fire, security, CCTV and electrical needs under one roof with our comprehensive and tailored ‘All-in-One’ service.
It’s smart and it’s simple! Here’s how you and your business will benefit:
If you’d like to simplify your systems and reap the benefits, we should talk. Click the button below to send an enquiry and we’ll get back to you as soon as possible!
Accredited and Reliable Experts:
Like any super-nerd, we don’t just talk the talk. We’re audited, insured and third-party certified by a number of accreditation bodies in the industry. Check them out here:
Areas We Cover:
We serve businesses and commercial buildings within Essex, London and the Home Counties, across East Anglia and the South East of England.
Based in Stock in Essex, we’re perfectly poised to help customers in a wide area, from Suffolk and Norfolk to Cambridgeshire, Hertfordshire and even Central London.
If you’re a little further afield, try us anyway! You never know where we might go, so get in touch and find out if there’s a chance we could cover your location too.