Commercial Fire Alarm Repairs

Stay safe with professional fire alarm servicing and reliable 24/7 support.

Is your business or commercial building compliant with UK Fire Safety Law? With a competent specialist, you’ll keep your building and your people safe and legally compliant.

When it comes to fire alarm equipment, servicing and maintenance is every bit as important as the installation. And, as the business owner, it’s your legal obligation to implement fire alarm maintenance.

So if you’re after help from a reputable, accredited expert team, click the big button below!

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Our clients include:

Our clients

Does Your Fire Alarm Need Some Work? Let's Get Started...

Your fire alarm is the life safety system of your entire premises, designed to raise the alarm, and – ultimately – save lives, in the event of a fire-related incident. 

That means it’s incredibly important to keep it in healthy working order! You might be reaching out to us today, because…

You've just taken over a building which has a fault on the fire alarm panel needing immediate attention

You've recently had a Fire Alarm Maintenance visit from another provider, but are questioning the remedials required and want a second opinion

You've had a Fire Risk Assessment carried out, which says that you need additional detection/an upgraded level of detection/other fire alarm changes to make it safe and compliant

Complete review, testing and repair of the fire alarm system at our church premises. Brought up to current compliance standards. Engineers were friendly, courteous and professional and were willing to explain what they were doing. Administration (quotes, appointments, etc.) were very efficiently handled by friendly staff. Highly recommend.

Our 4 Step Approach to Saving Your Life Safety System:

Check out the steps below to see what’s involved in keeping your fire detection and alarm system in healthy working order, from the moment you pick up the phone to us!


The Brief: When you call us we’ll ascertain what you need help with. If it’s a fault on the panel, we’ll ask for a picture of this, and if it’s additional detection, we’ll ask for a copy of your most recent Fire Risk Assessment.


The Solution: The next step is reacting quickly with the appropriate solution. If it’s a fault which means your fire alarm isn’t functioning, we’ll attend urgently* on a call-out basis, or we may recommend a  service on the system.


Post-Visit: Following your visit, we’ll issue an engineer’s report detailing that we’ve left your system in healthy working order, or if any remedials (such as part replacements) are required to get your fire alarm working efficiently again.


Aftercare: If you’re not already, we’ll encourage you to regularly maintain your fire alarm (as it should be every six months) and we’ll be on-hand to offer you the consultative support whenever you need us over the life of your fire alarm.

*Please note that immediate and same day call-outs are always reserved for buildings in a current maintenance service subscription with us. If you are not in contract, we will always aim to get to you as swiftly as possible in an emergency.

Alternatively call:
01277 724 653

Request your free quote

Looking after your fire alarm should never be a purely reactive approach when something goes wrong. Your fire alarm plays a huge part in your building’s safety, and needs regular servicing to make sure it will do its job of keeping you safe when you need it most.

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Basic Compliance

Simple compliance with industry standards
  • Statutory maintenance visits
  • Asset list for serviced systems
  • Fire & security log book
  • 24/7 telephone support

Life Saver

The bona fide package for safety & security
  • All in Basic Compliance
  • Call-outs included (labour)
  • Training for weekly tests
  • Zone chart for fire alarm
  • Money-saving spares pack

Flagship Protection

All-inclusive for ultimate peace of mind
  • All in Flagship Protection
  • All parts included for call-outs
  • Monitoring for your alarm(s)
  • Annual fire risk assessment
  • Fire alarm sound level report
  • Alarm cause & effects testing
  • Annual fire marshal training
  • Electrical equipment test (PAT)
  • Fixed Wire Testing/EICR

Is Your Fire Alarm System Obsolete or Has it Reached its End of Life?

Did you know that the EMS 5000 sytem has been obsolete since 2013? 

That means that the UK market (and we as fire alarm providers) cannot support this system with repairs or replacement parts. The system can be serviced, but should it run into fault, we cannot guarantee remedying it and it could mean your fire alarm is left without sufficient coverage to detect and raise the alarm in case of a fire.

Therefore, we highly recommend upgrading your system (which is usually needed after 10-14 years after a fire alarm is installed anyway!).

Other obsolete fire alarms include the Morley ZX and the Simplex 4000U. Not sure if your fire alarm is obsolete? You will usually be advised of this following your periodical maintenance service.

Alternatively call:
01277 724 653

You're in Safe Hands!

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BAFE Fire & Safety Register
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WFP Prestige Award Winners 2022
LCA Fire Safety Solution of the Year 2019 Finalist Logo
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We’re third-party certified for your peace of mind!

That means we’re regulated and inspected so you can trust that you’re getting the support you need from accredited specialists who consistently pass quality checks.

Looking after fire alarms and fire safety equipment is second nature to us. We’re winners of the ‘Fire Protection Service of the Year’ (The Prestige Awards, 2022) accolade, and have been shortlisted for national awards such as the London Construction Awards for our fire alarm installation projects. Plus, we’re a member of the FIA, so you can also trust that our team is thoroughly trained and up-to-date on all industry standards.

The All-in-One Safety Solution For Your Building:

Bring all your fire, security, CCTV and electrical needs under one roof with our comprehensive and tailored ‘All-in-One’ service. 

It’s smart and it’s simple! Here’s how you and your business will benefit:

Less Confusion

One number to call and one trusted team, whatever the problem

Time & Energy-Efficient

Get everything sorted together in one swift visit

Less Hassle

Cut out paperwork with just one contract and renewal for everything

Full Protection

Always stay safe and legally compliant too with everything fully covered

Best Value for Money

Monthly payment options and built-in discounts

Free 24/7 Support

Expert advice on the end of the phone, whenever you need it from our excellent Service and Technical teams

If you’d like to simplify your systems and reap the benefits, we should talk. Click the button below to send an enquiry and we’ll get back to you as soon as possible!

Accredited and Reliable Experts:

Like any super-nerd, we don’t just talk the talk. We’re audited, insured and third-party certified by a number of accreditation bodies in the industry. Check them out here:

WFP Accreditations

Areas We Cover:

We serve businesses and commercial buildings within Essex, London and the Home Counties, across East Anglia and the South East of England.

Based in Stock in Essex, we’re perfectly poised to help customers in a wide area, from Suffolk and Norfolk to Cambridgeshire, Hertfordshire and even Central London. 

If you’re a little further afield, try us anyway! You never know where we might go, so get in touch and find out if there’s a chance we could cover your location too. 

Request a FREE Quote

Get in touch to book your survey or to talk about how we can help protect your business and your people. Whether you’re looking for a repair, an upgrade, or an entirely new installation or maintenance provider, chances are we’re the ones for you. Please fill in the form below and we’ll be in touch asap!

You're Trusting Fire Safety Champions!

WFP is extremely proud to be the 2022 winner of the London & South East England Prestige Awards’ accolade for “Fire Protection Service of the Year”.

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