Commercial Fire Alarm Monitoring

Round-the-clock, rapid emergency response to fire alarm activation – without you having to so much as look at a phone.

This 24/7 monitoring protection is not only the direct route to the peace of mind that’ll get you sleeping more soundly at night, but it’ll help you meet your insurance requirements too.

Whether you’ve already got a fire alarm installed, or you’re planning to do it soon, if you want the emergency services to be alerted by an activation, we’ll make it happen.

In the case of a fire, the faster the response, the smaller the loss. So let’s stem damage and minimise danger with professionally installed monitoring and bi-annual maintenance visits.

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Our clients include:

Our clients

Is Fire Alarm Monitoring Essential?

There are plenty of reasons why you might be thinking about fire alarm monitoring for your premises:

You've just bought or taken over the management of a premises which requires this as part of your insurance or lease

You've recently had a fire and felt the repercussions of it, and now would like to have the peace of mind of alarm monitoring

You've been told as part of your Fire Risk Assessment that your premises is high-risk, so you want to add this as a precaution

You realise the benefits of having monitoring, and already have it for your intruder alarm, so decide it makes sense to do both

With fire alarm monitoring set up, you’re much more likely to have an insurance claim accepted should you ever need to make one.

Want to learn more about fire alarm monitoring? We’re experts on the topic and look after a range of customers who use this to help manage their premises. Continue reading on or…

CSL Dualcom Monitoring

This is what your monitoring device looks sits within your fire alarm panel, communicating via the Internet to your Alarm Receiving Centre (ARC)

How Does Fire Alarm Monitoring Work?

With our simple 4-step process, we’ll get your monitoring up-and-running in no time! Check out what’s involved below:


Bespoke Set-Up We’ll set up the monitoring response to suit your needs (which can be changed at any time) so that the Fire Brigade and/or nominated key holders are alerted in the event of an activation.


Get It In: Following our brief, any surveys and initial consultations with you, we’ll install a fire alarm monitoring device inside your new fire alarm panel (or your existing one if you’re moving to us for servicing).


Ongoing Servicing: We’ll check the integrity of your monitoring connection every time we come out to service your fire alarm (every six months), but are always on stand-by should you need us.


Get Alerted: If a fire does break out, you’ll have an immediate response set up. We’ll be notified so we can work with you and the Alarm Receiving Centre (ARC) to find out if it was a false alarm or not.

Alternatively call:
01277 724 653

Fire Alarm Monitoring Explained:

It might sound complicated but the concept behind fire alarm monitoring is really very simple. We create a signal connection between your alarm and an alarm receiving centre. The alarm goes off? The centre knows about it.

High-risk businesses – like residential care homes for example – are legally required to have monitoring set up for an immediate fire brigade response. Makes an awful lot of sense when you think about it.

Things are a little hazier when it comes to lower-risk businesses though; that’s where the choice is really up to you. If you do opt for fire alarm monitoring, it’s up to you to decide whether your system should alert the fire service or an alternative key holder first.

Go for the latter and that person will receive a notification any time your system detects a problem, prompting them to get to site quickly (and potentially before the fire brigade arrives). 

The most popular brands in the monitoring market are CSL Dualcom, Emizon and Redcare (BT), but whatever you opt for, you’ll want it to be “dual path”. Dual path monitoring means that two channels are used to communicate a signal. It’s the only way to 100% guarantee that the system will alert the Fire Brigade and/or your designated key holder(s) instantly – and that’s exactly why we use it for all WFP monitoring. 

You don't have to set up monitoring for the Fire Brigade - you can just set it up for a nominated key holder or a list of key holders who can attend if notified...

The all-in-one safety solution for your building

If you’ve looked at streamlining during the lockdown period, or at any time at all, you’ll probably want to know about our fire and safety solutions. 

It’s smart and it’s simple. 

Here’s how you and your business will benefit:

If you’d like to simplify your systems and reap the benefits, we should talk. Click the button below to send an enquiry and we’ll get back to you asap.

The All-in-One Safety Solution For Your Building:

Bring all your fire, security, CCTV and electrical needs under one roof with our comprehensive and tailored ‘All-in-One’ service. 

It’s smart and it’s simple! Here’s how you and your business will benefit:

Less Confusion

One number to call and one trusted team, whatever the problem

Time & Energy-Efficient

Get everything sorted together in one swift visit

Less Hassle

Cut out paperwork with just one contract and renewal for everything

Full Protection

Always stay safe and legally compliant too with everything fully covered

Best Value for Money

Monthly payment options and built-in discounts

Free 24/7 Support

Expert advice on the end of the phone, whenever you need it from our excellent Service and Technical teams

If you’d like to simplify your systems and reap the benefits, we should talk. Click the button below to send an enquiry and we’ll get back to you as soon as possible!

Alternatively call:
01277 724 653

Accredited and Reliable Experts:

Like any super-nerd, we don’t just talk the talk. We’re audited, insured and third-party certified by a number of accreditation bodies in the industry. Check them out here:

WFP Accreditations

Areas We Cover:

We serve businesses and commercial buildings within Essex, London and the Home Counties, across East Anglia and the South East of England.

Based in Stock in Essex, we’re perfectly poised to help customers in a wide area, from Suffolk and Norfolk to Cambridgeshire, Hertfordshire and even Central London. 

If you’re a little further afield, try us anyway! You never know where we might go, so get in touch and find out if there’s a chance we could cover your location too. 

Request a FREE Quote

Get in touch to book your survey or to talk about how we can help protect your business and your people. Whether you’re looking for a repair, an upgrade, or an entirely new installation or maintenance provider, chances are we’re the ones for you. Please fill in the form below and we’ll be in touch asap!

You're Trusting Fire Safety Champions!

WFP is extremely proud to be the 2022 winner of the London & South East England Prestige Awards’ accolade for “Fire Protection Service of the Year”.

Prestige Awards 'Fire Protection Service of the Year' Logo